Frequently Asked Questions

We have summarized the most frequent inquiries of our customers and provided answers to them in this section. You can skim them though and get better vision of how we can help you.

Is it a lengthy process to place an order on your website?

No, not at all. Our order form is very user-friendly, so simply go to the order page and fill in the corresponding fields with the available paper details. Alternatively, if it is more convenient to you, order a paper from us by phone, by email or via live chat option. A support agent will guide you along each step of placing your order.

I have to provide you with multiple files with important instructions. Can I do that?

We understand that you might need to upload additional files so we have created several tools for that. You can upload files when you fill in the order form, you can attach them to your appropriate order in your personal account or just send them to us by email together with the appropriate order number.

Can I check periodically how my order is going and what part of it has already been completed?

Yes, you can do it. You may ask directly the writer entrusted with you project by sending him/her a message from your personal account. You will get an update on progress of your order as fast as possible.

I have an extra urgent assignment on my hands. Can you complete it for me?

As it is stated in our policy, you will get your completed paper according to the stated deadline. We deal with orders of all levels of urgency, so if you need a very urgent paper, please contact us as soon as possible and state the precise amount of time you have for writing the paper. We’ll complete you order in the mentioned timeframe.

How can I collect the completed paper from you?

As soon as your order is ready, you will get a notification email with the attached paper. You are also free to retrieve your paper from your account and store it on a PC, print out or send it via email to your professor.

What should I do if I don’t like the received paper?

We work extremely hard to satisfy every customer. However, if for some reason you don’t like the completed assignment, you are more than welcome to ask us for a free revision. You have up to 10 days after your deadline to ask for as many free revisions as you want.

Who will be responsible for completing my order?

Our writers are experienced and reputable personas in their academic circles or institutions, and they usually have more than one degree. Besides, they are lifelong learners and they are informed about the latest trends and innovations in the curricula and materials offered to students all around the world.

Are your writers qualified enough and are they experienced in the knowledge areas they write about?

We maintain the highest level of qualification in our team, so we employ only writers with years of experience in academic writing. Besides, they have graduate and postgraduate degrees in different scientific areas, and are acquainted with formatting styles required by majority of colleges and universities.

What books/journals/websites will be used to develop and support my paper? My professor is very strict about Wikipedia and the like.

Our writers understand the importance of trustworthy and up-to-date sources so they use only the peer-reviewed and strictly scholarly books and articles, as well as other appropriate media. Wikipedia as well as other Internet sources with unidentified background are not used as primary or secondary sources. We have access to the international libraries of academic materials, so looking for materials is not a problem.

Is it safe to reveal my financial data on your website?

Yes, it is definitely so. We use secure payment systems like PayPal or VISA/MasterCard so your funds and personal data are kept protected from fraud or disclosure.

Can you assure the confidentiality of your services?

Yes. Confidentiality is one of the pillars of our company, and our writers and managers are aware of this requirement. The fact that you order papers from us will not be known to anyone.

Plagiarism is not tolerated in my college/university. Do you guarantee that papers you provide do not bear any signs of plagiarism?

Yes, we thoroughly check the completed orders for plagiarism by means of the dedicated software, and we usually stop working with writers who were suspected in delivering plagiarized papers.

All in all, why should I prefer your services to services of other custom essay writing companies?

We provide the best quality academic content on the market for reasonable prices, and our team of devoted writers understands the needs of modern students pretty well. Besides, our writers have native speaker proficiency in English, which is a rare offer on the market.